Equality of Fiber Service for Telecommunications Operators in different regions of Portugal

 

As everyone knows, fiber optics is currently the most advanced and main method of distributing fixed services from operators (internet, television and telephone) to customers' homes. However, there is a small problem. The operators use two types of optical fiber: 

the so-called "normal" fiber and the rural fiber. So what is the problem with this story? The main problem is the fact that rural optical cables have technical limitations. Is that it prevents the use of services that make up the provider's offer such as RF Overlay, which allows you to watch television without a box and enjoy pre-defined channel packages. 

Managed Fiber services

Another service that is not supported by Fibra Rural are advanced routers, and the most recent service used primarily by Vodafone operators for their service is only available to "regular" Fiber customers. In addition to these limitations, the speed of the Internet has some obstacles that prevent the speed of the contract from reaching 100% at the customer's home. It's worth noting that despite all these differences, customers using both types of fiber pay exactly the same amount, even with all these differences in service. There are only two possible solutions to this problem. Operators can install "regular" fiber optic cables in all regions of Portugal or differentiate monthly rates for injured customers by fiber type.

Operators have little interest in investments in infrastructure and quality of service, and they want to make a profit. Every day we are bombarded with advertisements from operators advertising our services. Not available due to technical limitations of the fiber type. In addition to Rural Fiber, there is also another type of ADSL service. When connecting a phone line to the customer's home, Internet speeds reach up to 24 Mbps and, as with rural fiber, there are more restrictions than rural fiber, blocking access to various services such as RF overlays. And router installed. Again, the monthly fee is exactly the same as for fiber with access to all benefits. The Internet speeds up to 24 Mbps and, like Fibra Rural, blocks access to various services such as routers and installed RF overlays. Again, the monthly fee is exactly the same as for fiber with access to all benefits. The Internet speeds up to 24 Mbps and, like Fibra Rural, blocks access to various services such as routers and installed RF overlays. Again, the monthly fee is exactly the same as for fiber with access to all benefits.

Let's hear our prayers by signing this petition.