Today's IT managers are under constant pressure to reduce costs while meeting operational expectations, security requirements, and performance improvement requirements. To solve this problem, we are turning to managed service providers, also known as MSPs.
MSPs take a holistic approach to IT services and offer a much higher standard than most organizations can achieve in-house. In addition, best-in-class providers provide customers with ongoing maintenance and management of their existing infrastructure, as well as service assurance and end-user support.
Managed service delivery model
What is the delivery model for managed services? The delivery model for managed services depends on the type of service being managed or provided. For example, cloud models typically include three types of delivery models:
PaaS (Platform as a Service)
Software as a Service (SaaS)
Infrastructure as a Service (IaaS)
Here's what you need to know about each model and the benefits it can bring to your business.
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